About Us
Automain is an operational intelligence company specialized in developing artificial intelligence and enterprise technology solutions. We believe data is the most critical strategic asset in the digital age.
| Automain is an operational intelligence company built on the belief that data is the most critical strategic asset in the digital age, and that transforming it into actionable intelligence is essential to future success.
Automain was founded on a strong foundation of expertise in developing advanced data solutions and digital transformation initiatives. Our team brings years of deep experience across artificial intelligence, data analytics, statistical solutions, and geographic information systems (GIS). These expertise include delivering large-scale, complex projects across diverse sectors such as government, healthcare, education, telecommunications, and financial services. We take pride in our extensive experience across the Arab region, having successfully delivered projects in Jordan, Saudi Arabia, United Arab Emirates, and Oman. This deep regional experience enables us to understand the unique challenges faced by organizations in the region and deliver tailored solutions that meet their specific needs. |
Automain is an operational intelligence company driving the future of intelligent operations
Automain is built on a strategic vision rooted in continuous innovation to create operations that are smarter, more efficient, and more resilient.
Our Vision
Our vision centers on enabling the Autonomous Enterprise. We aspire for our intelligent platforms to be the first choice for organizations seeking fully autonomous operations (Zero-Touch Operations), instant response (Zero-Wait Response), and zero issues.
The journey toward an Autonomous Enterprise mirrors the evolution of autonomous vehicles—it requires progressive levels of automation and intelligence. With each level, we advance the three core strategies: Data-First, AI-First, and Automate Everywhere
Our Vision
Our vision centers on enabling the Autonomous Enterprise. We aspire for our intelligent platforms to be the first choice for organizations seeking fully autonomous operations (Zero-Touch Operations), instant response (Zero-Wait Response), and zero issues.
The journey toward an Autonomous Enterprise mirrors the evolution of autonomous vehicles—it requires progressive levels of automation and intelligence. With each level, we advance the three core strategies: Data-First, AI-First, and Automate Everywhere
Our Mission
We achieve this through:
✓ providing comprehensive platforms that unify observability, security, and artificial intelligence.
✓ Simplifying complexity through automated discovery and intelligent data correlation.
✓ Transforming data into decisions using advanced artificial intelligence.
✓ Ensuring security and compliance through multi-layered security controls.
Our Mission
We achieve this through:
✓ providing comprehensive platforms that unify observability, security, and artificial intelligence.
✓ Simplifying complexity through automated discovery and intelligent data correlation.
✓ Transforming data into decisions using advanced artificial intelligence.
✓ Ensuring security and compliance through multi-layered security controls.
Our Core Values
Our core values form the foundation that guides our decisions, shapes our solutions, and develops our partnerships. They reflect our commitment to innovation, trust, and technical excellence, while fostering long-term partnerships with a strong focus on security, supporting digital transformation, and building local capabilities
Continuous Innovation
We believe that innovation is not a one-time event, but a continuous journey. We invest in research and development to deliver advanced solutions that meet future needs
Transparency and Trust
We build long-term relationships with our customers through full transparency, clear communication, and a strong commitment to delivering on our promises
Technical Excellence
We strive for excellence in everything we deliver- from architecture to user experience. We accept nothing less than the best
Genuine Partnership
We view our customers as partners in success. We work alongside them to understand their challenges and deliver tailored solutions that address their unique needs
Local Commitment
We are committed to supporting the local economy and digital transformation, while contributing to the development of local capabilities and the growth of national talent
Security First
Security is not an add-on it is at the core of everything we build. We ensure the protection of our customers’ data and infrastructure according to the highest security standards
What Sets Us Apart
At Automain, we differentiate ourselves by offering a distinct approach to managing and operating complex technology environments – automated discovery, operational intelligence, unified visibility, and advanced security. This differentiation results in simpler operations, faster response, and tangible operational outcomes that enable more accurate and efficient decision-making
CMDB-free automated discovery
We are the only provider delivering fully automated infrastructure discovery without the need for a CMDB – resulting in faster deployment, higher accuracy, and lower cost
Intelligent alert correlation
We use artificial intelligence to correlate related alerts and reduce noise by over 90%, enabling teams to focus on real issues
End-to-end unified visibility
A single platform that brings metrics, logs, and traces from all sources into one place – eliminating the need to switch between multiple tools
Multi-layered security
Comprehensive security from network to data, with full audit logs to support compliance with SOC 2, ISO 27001, GDPR, and HIPAA
Comprehensive Integration
We support all common protocols and data sources – from SNMP to Kubernetes APIs, and from vCenter to ServiceNow
Tangible results
Our customers achieve a 50–70% reduction in resolution time, 30–40% operational cost savings, and 99.9%+ service availability
Our Team
The Automain team is composed of experts in artificial intelligence and machine learning, software and infrastructure engineering, cybersecurity, IT operations, data analytics, statistical solutions, and product management and design.
Our team includes entrepreneurs driven by a passion for building innovative businesses that create positive impact. We are committed to delivering products and services that solve actual problems, improve productivity, and ensure customer success.
We believe our diverse and specialized team is the key to our success. We invest in developing our talent and foster a work environment that encourages innovation and excellence. Our accumulated experience delivering large-scale, complex projects across diverse sectors enables us to understand unique challenges and deliver tailored solutions.
Our Future
Our Future
We are committed to enabling the Autonomous Enterprise through three core strategies: Data-First, AI-First, and Automate Everywhere.
We continue to invest in:
- Advancing AI capabilities: Enhancing AI/ML to deliver more accurate analysis and improved predictions.
- Developing intelligent AI agents: Building agents capable of operating autonomously.
- Expanding the Data Fabric: Adding support for additional data sources and protocols.
- Enhancing the Data Bots library: Delivering a more comprehensive and versatile set of data bots.
- Improving user experience: Designing simpler, more intuitive interfaces, including Pipeline Studio for easy data pipeline creation.
- Regional expansion: Serving more organizations across the Arab region and building strong local strategic partnerships.
- Continuous innovation: Introducing new features to meet future needs and continuously evolving RDAF™ to remain the most advanced in the industry.
Automain – Security and Reliability to Global Standards
Automain, as an operational intelligence company, is committed to the highest standards of security and governance to protect data and ensure enterprise compliance.
Our solutions are designed to meet international frameworks and standards such as ISO 27001, providing a secure, transparent operating environment that confidently supports organizational and operational requirements.
